KORDAL offers returns / exchanges for a store credit within 10 days for unused, unworn items with their original tags and packaging. Postage costs are not refundable. After 10 days, all sales are FINAL. All sale items are not refundable.
To begin the return process, please email sales(@)kordalknitwear.com and indicate the reason you wish to return the item. You are responsible for any return shipping costs. For international shipments, KORDAL is not responsible for duty reimbursement.
Refunds will be issued using the same method through which you purchased (credit card or PayPal). We will process your return as soon as possible, but please allow up to 14 days for your refund to be processed and up to two billing cycles for the return to appear on your credit card statement.
KORDAL has the right to deny a refund if the merchandise returned does not meet our return policy requirements.